Providing Safe & Personalised Care
Your Guide Our Hospital
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What to bring
You will need to bring the following personal items with you when you check in:
- Health Fund Member Number
- Medicare Card
- Pharmacy Entitlement Card
- Pension/DVA Card
- Private X-rays
- Current medications including unfilled prescriptions
You will need to bring the following personal items with you when you check in:
- Personal toiletries
- Nightwear, robe and slippers
- Reading/writing material
- Comfortable clothing for daywear including shoes
Meals
Our hospital staff are highly skilled and caring professionals, working together to create a “home away from home” ambience for our patients.
A selection of delicious food is prepared onsite fresh to you. Our Hospital’s kitchen is fully licensed with the NSW Food Authority.
All fresh fruit and vegetables are used and special diets are catered for. Select from our daily menu and enjoy your glass of wine with dinner.
Discharge
Our Discharge Planning Team can recommend services that may be required on leaving hospital. Our Hospital has developed a strong liaison with local Home Nursing and Community Services.
Discharge
Our Discharge Planning Team can recommend services that may be required on leaving hospital. Our has developed a strong liaison with local Home Nursing and Community Services.
Important Information on Discharge Day
Before you leave hospital, please make sure you have the following:
- a discharge letter
- all personal belongings
- all current medications
- made any necessary follow-up appointments
- all personal x-rays
- completed the Customer Comment Card
- On your way out, please see administration staff at the front desk to finalise accounts
Hospital Transport
Our staff can arrange transport to and from referring facilities or for appointments for a fee. To arrange transport, please speak to one of our Nursing team.
Day Only Rehabilitation Transport
We can provide our Day Patients with community transport options getting to and from our Day Rehabilitation Program.
Visiting Hours
- Monday to Sunday: 10:00am to 8:00pm
Administration Hours
- Days: Monday - Friday
- Hours: 8.00am - 4.00pm
The number and frequency of visitors is dependent upon each patient’s physical and emotional condition and is therefore at the discretion of the patient’s carers.
Arrangements for visiting outside these hours may be made in consultation with the Rehabilitation Manager or Nurse in Charge.
In special circumstances, in room accommodation can be provided at an additional charge.
In order that staff can devote the majority of their time to care giving, it would be appreciated if you could organise a spokesperson for your family to make enquiries and relay information.
Kindly observe any signage and instructions relating to the use of mobile phones and electronic equipment in the hospital, as some devices may interfere with medical equipment.
Car
Free parking on site
Bus
Ventura route 753 Glen Waverley to Bayswater. Alight in front of hospital
Train
Belgrave line. Alight at Boronia station. Bus to above to front of hospital from the station.